First, please ensure that you have entered the correct promo code in the designated input field.
Please note that promo codes may not be applicable in the following cases:

- The promo code has expired.
- The promo code has already been used.
- The item you wish to purchase is marked as [MUSINSA BOUTIQUE] on the product detail page.

Some promo codes and items may also have specific usage conditions. Please refer to the following:

※ Some discounted items may not be eligible for promo code use.
※ Certain promo codes may require a minimum order amount. If the final payment amount (excluding shipping fees, duties, and product discounts) is below the required minimum, the promo code cannot be applied.
※ Some promo codes may be limited to specific brands or items. Please refer to the promotional email or event page for detailed conditions.

[Important Update – June 5, 2025]
If your promo code is valid and applicable, the discounted price will be clearly displayed on the product detail page or in your cart, along with the “CODE Applied” label.
If this label is not shown, it means that either none of your available promo codes can be applied to the item, or the specific promo code you are trying to use is not applicable to the item you wish to purchase.
Please kindly take this into consideration when placing your order.

If you have checked all of the above and are still experiencing issues, please get in touch with our Help Center.