Dear Customers,
We would like to inform you of an issue concerning the below products, sold on MUSINSA GLOBAL.
- [Duck Down Arctic Hood Padded] from LAFUDGESTORE
- [Curve panel down jacket] from INTEMPOMOOD
- [Oversized duck down pocket anorak padded] from GOODLIFEWORKS
- [Overfit duck down high neck layered padding] from GOODLIFEWORKS
Unfortunately, the products have been found ineligible for sale as a down jacket, and its sale was immediately suspended.
We deeply regret this situation and apologize for any inconvenience caused, especially as you placed your trust in us with your purchase.
All units sold are eligible for a recall and refund. Customers who purchased the products via MUSINSA GLOBAL will receive an email with guidelines on how to request a refund.
We are committed to improving our monitoring to prevent similar issues in the future and will continue striving to provide you with the highest quality products and services.
Thank you for your understanding.
MUSINSA GLOBAL