We have noticed that shipping delays and/or customs clearance issues may occur when customer information is inaccurate.
Please review the following guidelines to ensure smooth order processing.
■ Recipient Name
Please use your real, legal name exactly as it appears on your ID or passport.
Using abbreviations, nicknames, or company names may result in customs rejection or delivery failure.
■ Shipping Address
Ensure your full address is provided.
Incomplete or inaccurate addresses can lead to shipping delays, returns, or cancelations.
■ Destination Country
Your shipping country must match your account's registered country, otherwise your order may be canceled.
■ Important Notes
If an order fails customs clearance due to inaccurate information, delivery will fail according to customs policies. Please review your details carefully prior to checkout.
For the best shopping experience, please provide complete and accurate information.
We appreciate your cooperation.