MUSINSA GLOBAL's customer reviews are based on real shopping experiences. Here's everything you need to know.

■ Eligibility
・Reviews are open to MUSINSA members who have made a purchase. Non-members and non-shoppers cannot leave reviews.
・You can leave one review per item in each order.
・You need to confirm delivery before writing a review.
・Reviews can be submitted within 30 days of delivery confirmation. After 30 days, the Write button will be disabled.

■ How and Where to Write a Review
・Go to My Page > My Orders and click Write a Review.

■ Content Guidelines
・Star Rating: Required; 1 to 5 stars.
・Text: Min. 20–30 characters, max. 500 characters.
・Photo: Optional; up to 10 images.
・For apparel items, gender, height, and weight are required.
・By submitting a review, you agree to our review policy.

■ Moderation Policy
Reviews containing any of the following may not be posted:
・ Foul language, slander, or other offensive expressions
・ Content that demeans or disrespects others
・ Content unrelated to the purchased item (e.g., delivery inquiries)
・ Images unrelated to the purchased item
・ Obscene or inappropriate images
・ Plagiarized reviews
・ Other policy violations

■ Editing and Deleting Reviews
・Go to My Page > My Orders > View My Review to edit or delete your review.
・You can edit your review within 180 days of delivery confirmation, but only if the review has not yet been approved. Once a review is approved, it cannot be edited.
・You can delete and rewrite a review within 30 days of delivery confirmation. After 30 days, you can still delete your review, but rewriting is not available.
※ Deleted reviews cannot be recovered.