Dear Valued Customer,

We would like to inform you of a temporary shipping delay due to the increased order volume during the Global Monster Sale.

■ What's Happening

Due to the significant increase in orders during the Global Monster Sale, our logistics center is currently experiencing a temporary surge in inbound shipments. As a result, shipments for some orders may be delayed.

■ Shipping Delay Information

• Affected Orders: Some orders placed on MUSINSA GLOBAL
• Expected Delay: Approximately 3–5 additional business days beyond the original estimated shipping date

■ Our Response

To minimize delays, our logistics center is operating on weekends, increasing staffing levels, and securing additional processing capacity to restore normal operations as quickly as possible.

■ Please Note

• Orders will be shipped sequentially.
• Tracking information will be available once your order has been dispatched.
• We are closely monitoring the situation and will provide updates if there are any significant changes.

We sincerely appreciate your patience and understanding as we work to deliver your order as quickly as possible.

Thank you,

Musinsa Global