My payment went through, but my order isn’t showing on My Page.

If your order does not appear after completing payment, the payment will be automatically canceled.

Refunds may take 5 to 7 business days to appear in your account, depending on your payment method.

If you cannot confirm your refund after 7 business days, please contact our Help Center with the details below. Including a screenshot of your payment confirmation will help us process your case as quickly as possible.

[Details to Submit]
Payment date and time:
Amount paid:
Last 4 digits of your card:
Cardholder’s name:
Payment method: (e.g., credit card, Apple Pay)
Payment authorization number or code: