What should I do if my order being shipped has been returned?

If you provide incorrect delivery information when placing an order or if the recipient is absent for an extended period, the items will be automatically returned to Korea. In such cases, re-delivery of the items is not possible, and the payment amount, excluding the return shipping fee, will be refunded to you.
To avoid such situations, please ensure accurate delivery address information when placing an order. If you are unable to receive the items due to absence, please contact the delivery company to arrange a suitable delivery schedule.

※ Please provide the delivery address accurately, including the building name and room number.
※ Delivery is only available to the country specified as the shipping location. If the country in the shipping location and the entered delivery address are different, we may not be able to deliver the items. Please be cautious when entering the delivery address.