Even if your payment was completed successfully, some items in your order may be canceled due to the following reasons:
- The partner brand was unable to ship within the expected timeframe;
- The product was found to be defective during the preparation stage; or
- Unexpected delivery issues occurred.

In such cases, we issue a refund for the affected item(s) to avoid delaying the rest of your order. All remaining items will be processed and shipped as usual.

■ Partial Refund Information
- Canceled items will be refunded, and you'll receive a confirmation email once the refund is complete.
- It may take up to 7 business days for the refund to appear on your bank or credit card statement. This timing may vary depending on your payment method. For details, please contact your payment provider.
- Any prepaid taxes and duties for the canceled items will also be refunded.

※ Shipping fees are not refunded in the case of a partial refund. However, if the entire order is canceled, the full shipping fee will be refunded.
※ Any Shopping Points used for the canceled items will be returned to your account and remain valid for their original period. Promotion codes used can only be reapplied if your entire order was canceled.

We sincerely apologize for any inconvenience this may have caused, and we appreciate your understanding.