Order cancellations and modifications can be directly made through [My Account] → [My Orders] if it is before the shipping process begins.
- Only possible if the order status is [Order Placed].
- Partial cancellation of items is not available; only cancellation of the entire order is possible.

Cancellation is not possible if any product in your order is in the [Preparing Order] status.

Once approved, your order will be canceled immediately. The time required for the refund to be completed varies depending on your payment method and may take up to approximately 7 business days.
For further information regarding refunds, please contact the card provider or bank of payment directly.