From order completion (payment) to delivery, it typically takes the following days, depending on the destination country.
Please note that these delivery times are based on business days and do not include Saturdays, Sundays, and national holidays.

- North America (US/Canada): 8-15 days
- Australia/New Zealand: 9-15 days
- Japan: 8-12 days
- Hong Kong SAR/Taiwan, China: 8-13 days
- SEA (Indonesia/Malaysia/the Philippines/Vietnam): 9-17 days

The estimated durations for each delivery stage are as follows, based on business days:

■ Preparing Order/Dispatched
- Order is confirmed and processed by the brand to arrive at the place of shipment.
- Takes approximately 6 to 10 business days.

■ Shipped/Out for Delivery
- Order leaves Korea and local delivery proceeds in the destination country.
- Takes approximately 2 to 5 business days

Please note that the turnaround time above is an average number of days and may be delayed due to the following circumstances when placing an order.

※ The estimated durations for [Preparing Order/Dispatched] exclude weekends and Korean holidays. In case your order coincides with Korean holidays, especially long-term holidays such as Chuseok, the process may take longer than notified.
※ The estimated durations for [Shipped/Out for Delivery] may vary depending on the destination country.
※ When ordering large quantities of items at once, it may take slightly longer for customs clearance than the average duration. If the customs office of the destination country chooses to conduct a physical inspection, the lead time for [Shipped/Out for Delivery] may be extended by 2 to 3 business days.
※ Delays in customs clearance and local delivery may occur due to unforeseen circumstances such as adverse weather conditions and local delivery and logistics problems.
※ (U.S. Only) Since the U.S. landing point is in California, delivery to the East Coast may take longer than average during the [Out for Delivery] phase.
※ (U.S. Only) Due to stricter customs clearance procedures for Chinese imports, the [Shipped/Out for Delivery] time for orders containing items made in China may take longer than originally indicated.

For detailed information on each delivery status, please refer to [FAQ] → [How can I track my order?].

We are committed to minimizing any potential delays.