From order completion (payment) to delivery completion, it typically takes an average of 7-15 business days.
- United States: 8-15 days
- Canada: 7-9 days
- Thailand: 10-12 days
- Singapore: 9-11 days
- Hong Kong/Taiwan: 7-12 days
- Other Southeast Asian countries(Indonesia/ Malaysia/ the Philippines/ Vietnam): 7-14 days
- Australia: 10-15 days
- New Zealand: 9-12 days
The estimated durations for each delivery stage are as follows, based on business days:
■ Preparing order/Dispatched
- Order is confirmed and processed by the brand to arrive at MUSINSA Logistic Center located in Korea.
- Approximately 3-5 business days
■ Shipped/Out of Delivery
- Delivery starts from MUSINSA Logistic Center to local delivery in progress
- Approximately 4-10 business days
- Please note that the duration for this stage may vary depending on the destination country.
※ Important Notes:
- The estimated durations mentioned above exclude weekends and Korean holidays. In case your order coincides with Korean holidays, the [Preparing order/Dispatched] process may take longer than notified. For additional details regarding Korean holidays, please refer to [FAQ] → [Monthly operating hours and closures for the Global Help Center].
- Delays may occur during customs clearance or the delivery process due to the specific country's customs and local delivery service.
- When ordering large quantities of items at once, it may take slightly longer for customs clearance than the average duration.
- For detailed information on each delivery status, please refer to [FAQ] → [How can I track my order?].
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