Can I change my user ID or password?

Unfortunately, the user ID (email address) cannot be changed once it is registered. If you want to use a different user ID, you will need to re-register. In this case, the information of the existing user ID will not be transferred.

To reset the password, please access [My Account] → [Settings]. If you have forgotten your password, click on [Forgot Your Password?] on the login screen and follow the instructions.